88hb Privacy Policy

88hb is a trusted online gaming platform in Bangladesh that places the highest importance on user privacy. This Privacy Policy sets out our commitment and approach to collecting, using, storing, and protecting your personal information.

By using 88hb's website, mobile app, or any of our services, you agree to this Privacy Policy. We manage your data in line with international standards — particularly GDPR principles — one of the world's most rigorous data protection frameworks. This policy applies equally to all users, whether registered or not.

If you have any questions about this policy, please reach out to our support team. We are always ready to answer your questions with full transparency.

88hb collects information from you in two main ways — what you voluntarily provide and what is automatically gathered through your use of the platform.

Information Provided Directly

• Identity Information: Full name, date of birth, nationality.
• Contact Details: Email address, mobile number, and current residential address.
• Identity Verification Documents: Copy of national ID, passport, or driving license (for KYC process).
• Financial Information: Payment method details — Mobile Banking/Nagad/Rocket number (not the full account number).
• Account Information: Username and password (stored in encrypted form).

Automatically Collected Information

• Device information: operating system, browser type, and device ID.
• IP address and approximate location.
• Gaming activity logs: bet history, win/loss records, and session duration.
• Transaction history: records of deposits and withdrawals.
• Browsing data collected via cookies and web beacons.

88hb uses your information for specific, legitimate purposes only. No data is collected or used unnecessarily. The main use cases are outlined below:

• Account Management: Completing the registration process, verifying login, and securing your account.
• Service Delivery: Managing gaming services, payment processing, and bonus distribution.
• KYC & Legal Compliance: Compliance with Anti-Money Laundering (AML) laws and other applicable regulations.
• Customer Support: Handling your complaints, inquiries, and support tickets.
• Fraud Prevention: Detecting unusual activity to keep your account secure.
• Responsible Gaming: Detects problematic gaming patterns and sends timely alerts.
• Marketing (consent-based): Sending promotional offers and newsletters, with your consent.
• Service Improvement: Analyzing user experience to improve and enhance the platform.

88hb retains your information only for as long as necessary — while your account is active and for as long as required to meet legal obligations.

Retention Period

• Active Account Data: For as long as your account remains active.
• Closed Account Data: Retained for a minimum of 5 years after closure (as required by AML regulations).
• Financial Transaction Records: Up to 7 years.
• Gaming Logs: Up to 3 years.
• Support Ticket: Up to 2 years.

Once the designated retention period expires, your data is securely deleted or anonymized. Our servers are hosted in internationally certified data centers and monitored 24/7.

88hb never sells your personal information. However, data may be shared in the following limited circumstances:

Data Sharing Scenarios

• Payment Processors: Necessary information is shared with trusted payment gateways to complete transactions.
• Game Software Provider: Minimal data is shared with licensed game providers to ensure gameplay.
• Legal Authorities: Disclosure of information may be mandatory under Bangladesh law or by order of international regulatory authorities.
• Fraud Prevention Services: Limited data may be shared with specialist agencies to detect fraudulent activity.
• Business Transfer: In the event of a merger or acquisition involving 88hb, your data may be transferred — but you will be notified in advance.

88hb uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience.

Cookie Types

• Essential Cookies: Required to maintain login sessions and ensure site security. Disabling these cookies may cause the site to malfunction.
• Performance Cookies: Used to analyze site speed and usage patterns.
• Functionality Cookies: Remembers your preferences — language, theme — for a seamless experience.
• Analytics Cookies: Helps improve services by analyzing user behavior.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may limit some site functionality.

You have several important rights regarding your information at 88hb. We respect these rights and are committed to upholding them properly.

To exercise these rights, please contact our support team. We typically respond to your request within 30 days.

88hb employs industry-leading security technology to protect your information. Our security team monitors systems around the clock to detect and respond to any unusual activity immediately.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• AES-256 Storage Encryption: All sensitive data stored on servers is encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection at account login.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Regular Security Audits: Third-party expert teams regularly audit our systems.
• Password Hashing: Your password is never stored in plain text — only in hashed form.

88hb strictly enforces an 18+ policy. We do not collect information from anyone under 18 or allow them to use the platform.

• Date of birth is verified during registration.
• Age verification is carried out during the KYC process.
• If a minor's account is identified, it will be immediately closed and all associated data will be deleted.
• Parents can report any suspected underage accounts to us.

88hb may update this Privacy Policy when necessary. Revisions may be made due to changes in our business, new services, or updated legal requirements.

• Advance notice will be sent to your registered email for any significant changes.
• The date of any change will be noted in the "Last Updated" section at the top of this page.
• Continued use of the platform after changes are made will be considered acceptance of the updated policy.
• Previous versions of the policy are retained and available upon request.

Contact us for any questions, complaints, or requests to exercise rights regarding our Privacy Policy. Our Data Protection Team is ready to respond promptly.

• Email: [email protected]
• Live Chat: Reach us via the chat icon in the bottom-right corner of the platform.
• Response Time: Typically within 24–48 hours.
• FAQ: For general inquiries FAQ Page View.

We provide full support in Bengali, so you can discuss any privacy-related matter with us without any language barrier.